Refund policy
RETURN & REFUND POLICY
This Return & Refund Policy applies to all purchases made from Kaka Calcutta. By placing an order with us, you agree to the terms mentioned below.
Return Eligibility
- Returns are accepted within 7 days from the date of delivery.
- Items must be unused, unworn, and in original condition with all tags intact.
- Products purchased on sale or discount are not eligible for return.
Exchange Policy
- We offer exchange only for size-related issues.
- Exchange requests must be made within 7 days of delivery.
- Exchange is subject to product availability.
Non-Returnable Items
- Sale or discounted items
- Used or worn products
- Products without original packaging or tags
Return Process
- To initiate a return or exchange, contact us on our phone number.
- Provide your order details and reason for return/exchange.
- Once approved, instructions for return will be shared.
Refund Policy
- Refunds are processed only for eligible returned items.
- Once the returned product is received and inspected, refund will be initiated.
- Refunds will be processed to the original payment method within 5-7 business days.
Shipping Charges
- Shipping charges are non-refundable.
- Customers may need to bear return shipping charges unless the product is defective or incorrect.
Damaged or Incorrect Products
- If you receive a damaged or incorrect product, report it within 48 hours of delivery.
- We will arrange a replacement or refund after verification.
Contact Us
Phone: 9051724757
Phone: 9831887717
Address: Kolkata
Last Updated: March 24, 2026
